Shipping & Returns Policies
At Mrssunshine Jewellery, we aim to provide reliable, safe, and timely delivery for all your orders. Please review the details of our shipping process below.
Order Processing
All orders are processed within 2 to 4 business days after successful payment confirmation.
Orders are not shipped or delivered on Sundays or public holidays.
In case of any unexpected delay in processing or shipping, our team will notify you via phone or message.
Shipping Methods & Delivery Time
We deliver across India using trusted and reputed courier partners.
Estimated delivery time is 5 to 10 business days, depending on your location.
Deliveries to remote or hard-to-reach areas may take additional time.
Shipping Charges
Shipping charges are calculated at checkout based on delivery location, product weight, and size.
Free shipping offers may be available during promotions or on minimum order values, if applicable.
Order Tracking
Once your order is dispatched, a tracking ID will be shared on your registered phone number.
You can use this tracking ID to monitor your shipment on the courier partner’s website.
Address Accuracy
Please ensure that your shipping address and contact details are accurate and complete at the time of placing the order.
Mrssunshine Jewellery is not responsible for delivery delays or failures caused by incorrect or incomplete address information.
Return & Refund Reference
Your satisfaction matters to us. If you are not completely satisfied with your purchase, returns may be requested as per our Return & Refund Policy:
Returns are accepted within 7 days of delivery.
Items must be unused, unworn, undamaged, and in original packaging with tags (if applicable).
Customized or made-to-order jewellery is not eligible for return or exchange.
How to Request a Return
To initiate a return, please contact us at support@mrssunshinejewellery.com change this also as above